Frequently Asked Questions
Answers to the things customers ask us most. Can't find what you need? Reach out anytime.
Orders & Shipping
Most orders ship within 24 hours and arrive in 2–5 business days within the US. You'll receive tracking the moment your parcel leaves our warehouse.
Yes — every order over $50 ships free. Orders below that flat-rate at a small fee shown clearly at checkout.
If your order hasn't shipped yet, contact us and we'll update it right away. Once it's in transit we can't redirect it, but we can help you reroute through the carrier.
Returns & Warranty
You have 45 days from delivery to return any unused item in its original packaging for a full refund.
Every device carries a 12-month limited warranty against manufacturing defects. Extended coverage is available at checkout.
Once we receive and inspect your return, refunds are issued to your original payment method within 3–5 business days.
Products & Support
Always. We source directly from authorized partners — every item is brand-new, sealed, and fully guaranteed.
Of course. Reach our support team by chat or email and we'll recommend the best fit for your needs and budget.